论消费者的知情权

北京理工大学现代远程（继续）教育学院毕业设计（论文）I摘要随着我国社会主义市场经济的不断深入发展，侵害消费者知情权问题已经成为社会发展的一个重大法律问题，消费者权益问题也越来越受到人们的关注，而《消费者权益保护法》对我国消费者享有的基本权利也作了系统的规定。消费者权利是消费者权益保护法的核心，是我国宪法规定的公民享有的基本权利在消费生活领域的具体化，是在消费领域消费者能够做出或者不能够做出一定行为，以及其能够要求生产经营者相应作出或者不作出一定行为的许可和保障。对于消费者权益的保护，经营者有义务，国家更有责任，国家监督经营者不得从事侵害消费者权益的行为，并对实施这种行为的经营者给予制裁。虽然我国已形成了以《消费者权益保护法》为核心的法律体系，但由于法律还存在一定的缺陷，消费者的知情权未能完全得到知悉。随着消费者整体法律意识的不断提高，消费者的维权意识也在不断的增强，国家保护消费者权益的法律法规也将日臻完善。本文将围绕消费者知情权问题从四个方面进行重点论述：一、消费者知情权的基本含义；二、消费者知情权的内容；三、侵犯消费者知情权的情形；四、侵犯消费者知情权的法律责任。关健词：消费者权益知情权法律责任北京理工大学现代远程（继续）教育学院毕业设计（论文）IIAbstractAsChina'ssocialistmarketeconomycontinuestodeepen,againsttheconsumer'srighttoknowhasbecomeamajorsocialdevelopment,legalissues,consumerrightsaremoreandmorepeople'sattention,andtheConsumerProtectionActtoChina'sconsumersenjoythebasicrightsalsomadethesystemrequirements.Consumerrightsarethecoreofconsumerrightsprotectionlaw,provisionsofourConstitutionthefundamentalrightsofcitizensinspecificareasofconsumerlife,isintheconsumptionofconsumershavebeenabletoornotabletomakeacertainbehavior,andthatitcanproductionandmanagementarerequiredtomakeornotmakecertaintheappropriatelicensingandprotectionact.Fortheprotectionoftherightsofconsumers,operatorsanobligationtotheStategreaterresponsibility,theStatemonitortheoperatorsshallnotengageinactsagainsttheinterestsofconsumers,andtheimplementationoftheoperatorsofsuchactssanctioned.AlthoughChinahasformedaConsumerRightsProtectionLawasthecoreofthelegalsystem,buttherearestillsomedefectsinthelaw,consumersarenotfullyawareoftherighttoknow.Asconsumersbecomeincreasinglyawareofthewholelaw,consumerrightsprotectionhasalsobeenenhancedawarenessofthestateconsumerprotectionlawsandregulationswillalsobebetter.Thisarticlewillfocusonconsumer'srighttoknowtheproblemfromfocusesonfouraspects:First,consumer'srighttoknowthebasicmeaning;2,consumer'srighttoknowthecontents;threeviolationsofconsumer'srighttoknowthecircumstances;fourviolationsoftheConsumertherighttoinformationlaw.Keywords:ConsumerKnowLiability北京理工大学现代远程（继续）教育学院毕业设计（论文）III目录摘要...............................................................................................................................................................IABSTRACT.........................................................................................................................................................II目录............................................................................................................................................................III前言..............................................................................................................................................................11.消费者知情权的基本含义..........................................................................................................................31.1消费者有权要求经营者标明商品或服务的真实情况.......................................................................41.2消费者有权询问和了解商品或者服务的有关情况...........................................................................41.3消费者有权知晓商品或者服务真实情况...........................................................................................52.消费者知情权的内容..................................................................................................................................62.1关于商品或者服务的基本情况...........................................................................................................62.2有关技术状况的表示...........................................................................................................................62.3有关销售状况.......................................................................................................................................63.侵犯消费者知情权的情形..........................................................................................................................83.1消费者实现知情权的主要方式...........................................................................................................83.2侵犯消费者知情权的要件...................................................................................................................93.3侵犯消费者知情权的主要表现形式...................................................................................................93.3.1未向消费者告知.........................................................................................................................103.3.2对消费者虚假告知.....................................................................................................................103.3.3对消费者的不完全告知.............................................................................................................104.侵犯消费者知情权的法律责任................................................................................................................124.1侵犯消费者权益的民事责任.............................................................................................................124.2侵犯消费者权益的行政责任.............................................................................................................124.3侵犯消费者权益的刑事责任...................................................................