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CustomerSatisfactionInventoryInventoryNumber:CustomerNameInvoiceNo.ItemNo.PurchasingTimeContactContactPersonDearcustomer:Hello!Inordertoofferyoubetterservceandmakeourquality,shipment,andservicebestmatchyourneeds,wedevolopedthisblank,pleasefillintheblankwithanyofyourcommentsorsuggestions,wewilllistentoyouropinionswithanopenmind,thanksforyourcooperation!一、ProductQuality:1、Whichdoyouvaluemostwhenyoupurchaseagoodqualityproduct?□productitself□companyreputation□companystrength□companyaftersaleservice2、Whichgualiltyindicatorsdoyoupaymoreattentionto?□designs□technics□stability□functions□(others)3、Areyousatisfiedwithourdesign?□verysatisfied□justsoso,Yourcommentsorsuggestiononthis:□notsatisfied,Yourcommentsorsuggestiononthis:4、Areyousatisfiedwithourpacking?□verysatisfied□justsoso□notsatisfiedYourcommentsorsuggestiononthis:5、Whatdoyouthinkofourquality?□excellent□verygood□fair□poor□verypoorYourcommentsorsuggestiononthis:二、ProductPrice1、Comparedwithothersuppliers,whatdoyouthinkofourprice?□prettylow□low□almostsame□high□higher2、Comparedwithothersuppliers,doyouthinkoursgainshighcost-effective?□prettyhigh□high□almostsame□lowerthanothers□prettylowerthanothersYourcommentsorsuggestiononthis:三、Sevice:1、Whatdoyouthinksofourservice?(1)beforesaleservice:□excellent□verygood□fair□poor(2)saleservice:□excellent□verygood□fair□poor(3)aftersaleservice:□verygood□fair□poorYourcommentsorsuggestiononthis:2、Doyouthinkourproductsareverypopularinyourmarket?□verypopular□fair□noYourcommentsorsuggestiononthis:3、Whichdoyouthinkaffectsthemarketmost?□brandpopularity□productquality□service□price□(others)4、Whataboutoursalepolicy?□excellent□verygood□good□poor□disappointedYourcommentsorsuggestiononthis:5、Doyousatisfiedwithourserviceforyourfeedback?(1)timeliness:□excellent,quickresponsetoourfeedback□good,responsewithinonedayafterwefeedback□poor,comestoolate(2)dealingresult:□excellent□fair□poor8、Whatdoyouthinkofourshipment:□excellent,shippedearliersometimes□alwaysontime□delayssometimeYourothercommentsandsuggestions:Signature:Date:
本文标题:客户满意度调查表-英文版
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