BEC高级写作指导Memo

Memo&Minutes便函与会议记录Memo&Minutes►Memo►MinutesMemo►Whatisamemo?►Thepurposeofamemo►Thelayoutofamemo►Tipsforwritingamemo►Casestudy►ExercisesBackWhatisamemo►Memo:ashortofficialnotetoanotherpersoninthesamecompanyororganization►Memo=memorandum备忘录，正式的便函►Itisaninformalwrittenbusinesscommunication.►Length:short,notmorethantwoorthreeshortparagraphs►Languagestyle:lessformalthanbusinessletters,usesimplelanguageandaneutraltonebackThepurposeofamemo►Aninterofficememoservesmanypurposes:MakearequestGiveinstructionsMakeannouncementsAnswerrequest…►Doesnotdemandimmediateattention–savethetimeofbothsenderandreceiver►Providesawrittenrecordofthedate,message,nameofthesenderandtherecipient–themessagecanbefiledandreferredtolaterbackThelayoutofamemoMEMOTo:AllDepartmentManagersFrom:SimonHofner,HumanResourcesManagerDate:30March,2010Sub:In-serviceEnglishTrainingAnEnglishclasswilltakeplaceintheTrainingCenter.Pleaseencourageyourownstafftoattendthecourse.Pleasesendmethenamesofallinterestedstaffby10amon3April.therecipientsthesenderdatesubjectbodybackTipsforwritingamemo►Useconversationaltone►Bebrief►HavesingletopicTipsforwritingamemo►To/FromTo:LydiaTo:LydiaHanksTo:LydiaHanks,SalesManagerFactors:Hierarchy;content►DateDate/Month/YearorMonth/Date/YearWritemonthinlettersDonotshortenthespellingofmonthsDonotwrite1st,2nd,etc.LeastformalMostformalApril1,200325July,2005►SubjectMustbebriefandclearShouldbeininitialcapitalsorallcapitals（大写）►Exercise:lookatthefollowingsubjectsofamemoandfindoutwhichoneisgood.►A.Subject:Important!ReadImmediately!►B.Subject:Meeting►C.Subject:QuestionsaboutMeeting►D.Subject:MonthlyMeetingsTipsforwritingamemoMonthlySalesMeetings►BodyIncompletesentencesandshortparagraphsIfnecessary,usesub-headingsNeverusesalutation(称呼语)like“DearAmily”Neveruseclosingremarkslike“YoursSincerely”Neverusefullsignature(签名)attheendofamemoIfothersotherthantherecipientalsoneedtoreadthememo,“CC”followedbyalistofnames,iswrittenunderthe“To”.TipsforwritingamemoExercises►Workinpairstoimprovethefollowingpartsofamemo.ToDepartmentmanagersFromTrainingmanagerSubjectTrainingprogramDate11/12/2009ToAllDepartmentmanagersatHDCFromJerryFisher,TrainingmanagerSubjectBusinessEnglishTrainingProgramDateDecember11,2009(November12,2009)backCaseStudy►Businesssituation:YourcompanyisgoingtoprovidethestaffwithtrainingincomputersfromApril2.Therewillbetwocourselevels:intermediatelevelandadvancedlevel.BothwillbegivenonSaturdaysfortwomonths.YouaretowriteamemounderthenameofMackintoshSmith,HumanResourcesManagertoalldepartmentmanagers,askingthemtohelpencouragethestafftoparticipate,andobtainthenamesoftheinterestedstaff.►Whatisthetaskofthememo?Whatarethemajorpoints?►Writingprocedure:►Identifythetask►Listthepoints►Writethememo►CheckthememoCaseStudyToinformdepartmentmanagersofthecomingtrainingcourse,andaskmanagerstoencouragethestaffandreportthenamesofthosewhoareinterested.YourcompanyisgoingtoprovidethestaffwithtrainingincomputersfromApril2.Therewillbetwocourselevels:intermediatelevelandadvancedlevel.BothwillbegivenonSaturdaysfortwomonths.YouaretowriteamemounderthenameofMackintoshSmith,HumanResourcesManagertoalldepartmentmanagers,askingthemtohelpencouragethestafftoparticipate,andobtainthenamesoftheinterestedstaff.MemoTO:AllDepartmentManagersFROM:MackintoshSmith,HumanResourcesManagerDATE:February25,2010SUBJECT:In-ServiceComputerClassFromApril2computerclasseswillbeheldonSaturdaysfortwomonths.Therewillbetwogroups:intermediatelevelandadvancedlevel.Pleaseencourageyourstafftoattendoneofthesessions.Allteachingmaterialswillbeprovided.PleasesendmethenamesofallinterestedstaffbynextFriday.ThesestaffwilltakeatesttheweekbeforeApril.CaseStudyback►Writeamemoforthesituationgivenbelow.►Businesssituation:YoursectionmovedtoanewofficeonThursdaymorning.However,theMaintenanceDepartmentwithinyourorganizationhasfailedtocarryoutcertainwork.Computershavenotbeenwiredtothelaserprinter;ametalbookshelfhasn’tbeenbuiltproperly;thefiredoorsticksandthebottomdrawerofthefilingcabinetwhichholdsstandardforms,wasdamagedinthemoveandnowdoesn’topen.Writeamemocomplainingaboutthesituationandaskingforaction.►MaintenanceDepartment工务处laserprinter激光打印机►firedoor防火门filingcabinet档案橱柜ExercisesExerciseMemoFROM:JennyGibson,Section“B”LeaderTO:PeterHenderson,theMaintenanceDepartmentManagerDATE:May12,2009SUBJECT:MaintenanceinournewofficeAsyouknow,ourdepartmentmovedintoournewofficeonThursday.Unfortunately,thepreviouslyagreedmaintenancehasnotbeencompleted.Thefollowingproblemsareoutstanding:*Computersrequirewiringtoprinters.*Metalbookshelfrequirestobebuilt.*Thefiredoorissticking.*Filingcabinetdrawerneedstobefixed.Iwouldbegratefultoknowwhenyouwillbeabletocompletethework.backUsefulexpressions►Inorderto…,wewill…为了……，公司决定……►Iamwritingtoinformyouof...兹此通知……►Thepurposeofthismemoistoannounce...本备忘录是通知……►Thismemoprovidesinformationabout...本备忘录是关于……►Allsuggestionsarewelcome.欢迎提出建议。►Ifyouhaveanyquestions,pleasecallmeatPhonenumber.如有疑问，请致电……►Inresponsetoyourrequest,Iamwritingtoprovideyouwithrecommendationson.....应您的要求，特写此备忘录建议……►Thismemore