Booking a hotel room(1)解析

Bookingahotel——Beryl•Lead–in•Supposethatthewinterholidayiscoming,doyouhaveanyplanstotravelaround?Beforeyoutravel,whatyouneedtodo?Doyouknowhowtobookahotelroom?1.Telephonereservation2.Onlinereservationtypesofthehotel•商业性酒店CommercialHotel[kə'mɝʃəl]•度假型酒店ResortHotel[rɪ'zɔ:t]•赌场酒店CasinoHotel[kə'si:nəʊ]]•一星级酒店One-starHotel•五星级酒店Five-starHotel1.Lookatthefollowingpicturesofdifferentrooms,canyounametheminEnglish?atwinroomastandardroomasingleroomasuitevocabulary★HotelRoomClassificationHotelroomsmainlyinclude:•singleroom单人房•doubleroom双人房•tripleroom三人间•特殊客房：如残疾人客房（HandlingRoom）•内景房（InsideRoom）外景房（OutsideRoom）•豪华房DeluxeRoom[də'lʌks]•商务房BusinessRoom•高级套房SuperiorSuite[sʊ'pɪrɪə][swɪ:t]•豪华套房DeluxeSuite•商务套房BusinessSuite•总统套房PresidentialSuite[‚prezɪ'denʃl]床具种类•单人床（Twin-sizeBed）；•双人床（Double-sizeBed）：大号双人床（Queen-sizeBed）特大号双人床（King-sizeBed）•婴儿床（BabyBed）;•加床（ExtraBed）RollawayBed.Ocean-view☆Teachingandlearningaims:•1.Knowinghowtomakeacalltobookaroom•2.Masterandusetheexpressionsusedtoprovideyouidea(s)ofwhatyouwant.•3.Practiseyourself(students’)listening,reading,speakingandtranslatingability.languagePoints1.Bewillingtohelp表示愿意帮忙我能为你效劳吗？•CanIhelpyou?•WhatcanIdoforyou?•HowcanIhelpyou,sir?•MayIhelpyou?•IsthereanythingIcandoforyou?常用句型1.我想在贵宾馆进行预定Iwouldliketobookaroomatyourhotel.Whattypeofroomdoyouwant?2.I’dliketoreserveatwin-bedroomwithbath,withaview,ifpossible.reserve=book/makeareservation2.我们需要．．间带．．的房间Wewouldneed..roomswith…（练）我们需要两间带淋浴／电话／电视的单人房Wewouldneedtwosingleroomswithshower/telephone/television.2.I’dliketoreserveatwin-bedroomwithbath,withaview,ifpossible.reserve=book/makeareservation3.Forwhichdate?请问都是哪几天？=Whichdatewouldthatbe?=Whendoyouneedtheroom?您什么时候需要客房？4.我们将住．．晚，从．．到．．Wewillstayfor..nights,from..to…（练）我们将住四晚，从５月１８日星期五到５月２１日星期一．Wewillstayforfournights,fromFriday,May18,toMonday,May21.6．我们将在１０月２５日下午２点左右入住Wemaycheckinatabout2:00p.m.onOctoberthetwenty-fifth.MayIhaveyournameandyourtelephonenumber?7.Whatistherate，please？请问房费多少？Couldyoutellmetheroomrate,please?roomrate房价•Thecurrentrateis$150pernight.现行房价是每个晚上150美金。•What’stheratepernight?–pernight=one/anight:每一晚8.MayIhaveyourname,please?Askaboutpersonalinformation询问个人情况•Could/Wouldyoutell/givemeyourname?请问您贵姓？•Could/MayIhaveyourname/address/telephonenumber/nationality/check-outtime?您能告诉我你的名字/地址/电话/国籍/结账离开时间，好吗？•Do/Wouldyoumindtelling/givingmeyourname,please?我可以知道你的名字吗？8.AndwelookforwardtoseeingyounextTuesday．我们盼望下周二见到您。Recommendinganotherhotelnearby推荐附近的酒店I‘msorry,butwe’refullybooked.对不起，我们已经定满了。Recommendinganotherroomthatisavailable推荐其他的房间Letmesee.Sorry,theadjoiningroomhasbeenreserved.Butwehaveatwinroomavailableandthecurrentpriceis$600anight,plustax,butbreakfastisincluded.我看看，不好意思，相邻房已经被预定了。不过我们有双床房并且目前价格是600一晚，外加消费税，不过已经包含早饭了。Thatsoundsterrific.I'lltakeit.听起来不错，我预定了。Confirmingareservation确认预订Certainly,sir.MayIhavethedateofyourreservation,please?当然，请问您的订房日期是哪天？I'dliketoconfirmareservation.我想确认订房信息。ChangingtheReservation改变预订RoomReservation.MayIhelpyou,sir?客房预订部，能为您效劳吗？Yes,mynameisLiMing,andImadeareservationforfivenightsfromSeptember27th.I'dliketochangemyreservation.我叫李明，我预订了从9月27日起5个晚上的房间，我想更改我的预订。Noproblem.Howwouldyouliketochangeit?没问题，您想怎么改？I'llarriveonSeptember30th,andstaythereforthreenights.我9月30日到，住3个晚上CancellingtheReservationRoomReservation.MayIhelpyou?客房预订部，能为您效劳吗？Inwhosenamewasthereservation?那是以谁的名字预约的？MayIhaveyournameandphonenumber,please?请告诉我您的姓名及电话号码，好吗？Whatwasthedateofthereservation?什么时候开始预订的？Ok,sir.I'llcancelMr.Zhang'sreservationfromFeb23rdfor3nights.好的，先生。我会取消张先生自2月23日起3晚的预订。You'rewelcom.不用客气。I'dliketocancelareservation.我要取消一项预订。ZhangMing.张明。Thankyouverymuch.谢谢你。Yes,it'sZhangMingandmynumberis5773332.好的，我叫李明，电话号码是5773332。FromFeburary23for3nights.从2月3日起三个晚上。•MakingtheGroupReservation•ChangingtheReservation(Date/Room..)•CancellingtheReservation.checkin入住宾馆A:CanIhelpyou?B:Yes,wehaveareservation.A:What'syouname,sir？B:JackBates.A:Yes,sir.wehaveyoureservation.Couldyoufilloutthisform,please.B:Thereservationwasforadoubleforthreenights,wasn'tit?A:Yes,sir,that'scorrect.Howwillyoupayyourbill,cashorcreditcard.B:Creditcard.A:Thankyou,sir.You'llbestayinginroom888.Hereareyourkeys.Thebellhopwilltakeyouluggageupstairs.Haveaniceday.B:Thankyou.填写旅馆侍者checkout结账离开A:CanIhelpyou,sir?B:Yes,I'mcheckingout.A:CanIhaveyourkeyandroomnumber,please.B:Room888.Here'smykey.A:Here'syourbill,sir.Couldyoupleasecheckit?B:It'sallright.Pleasechargeittomycreditcard.A:Hereyouare,sir.Ihopeyouenjoyedyourstay,andthatnexttimeyou'reintown,you'llstaywithusagain.B:Iwill.WherecanIleavemyluggage?Ireallywanttoleaveafterlunch.A:Thebellhopwillputitinthestorageroom.Whenyou'rereadytoleave,youcanclaimyourluggagefromhim.B:Thankyou.把...记在（某人帐）上GREETING•WELCOMETOOURHOTEL!•Goodmorning/afternoon!•MayIhelpu?/whatcanIdoforu?房间价格询问•What’stherateforasingleroompernight?•What’sthechargeforasingleroompernight?•Howmuchdoyouchargeforasingleroompernight?你能告诉我您的姓名吗？•Couldyougivemeyourname,please?•MayIhaveyourname,sir(madam)?•CouldIhaveyourname,please?•What’sthename,sir?对不起，我们现在的房间已经全满了•I’msorry,sir.Wehavenovacanciesatthistime.•Wearef