ISO TS16949实施指南

IATFGuidancetoISO/TS16949:2002IATF关于ISO/TS16949:2002的指南本文件由国际汽车特别工作组起草，其版权归ANFIA、CCFA/FIEV、SMMT、VDA(见下面)以及汽车制造商戴姆勒·克莱斯勒、福特汽车公司、通用汽车公司。无论本文件还是其摘要，在未获得受保护的书面许可之前，均不得通过恢复系统复制或以任何形式或方式(电子、影印、记录或其它)传送。复制和/或转化本文件或其摘要的许可申请可通过下述地址之一：国际汽车监督局(IAOB/美国)汽车工业协会(ANFIA/意大利)汽车制造商委员会(CCFA/法国)车辆设备工业联盟(FIEV/法国)汽车与零部件厂商协会(SMMT/英国)汽车工业协会-质量管理中心(VDA-QMC/德国)目录页码引言············································································································1IATF指南框架······························································································21范围·································································································21.1总则·································································································31.2应用·································································································32引用标准···························································································33术语和定义························································································34.1总要求······························································································34.2文件要求···························································································55.1管理承诺···························································································65.2以顾客为关注焦点···············································································65.3质量方针···························································································65.4策划·································································································75.5.1职责和权限························································································75.6管理评审···························································································86.1资源提供···························································································86.2.1总则·································································································86.3基础设施···························································································106.4工作环境···························································································107.1产品实现的策划··················································································117.2.1与产品有关的要求的确定·····································································127.3设计和开发························································································147.4.1采购过程··························································································177.5.1生产和服务提供的控制········································································197.6监视和测量装置的控制········································································228.1总则·································································································228.2.1顾客满意··························································································238.3不合格产品的控制···············································································258.4数据分析···························································································268.5.1组织的持续改进·················································································26预备的评价工作表·························································································30引言本IATF指南限于在ISO/TS16949:2002的应用方面提供帮助。本文件仅供参考且不拟用作认证的要求。ISO/TS16949:2002是汽车工业要求文件。本指南文件提供ISO/TS16949:2002中规定要求的汽车工业指南。在规定顾客-特殊要求方面，IATF所属成员对ISO/TS16949:2002可能有附加的参考材料。下列网址包括或涉及有关参考手册的附加信息：(意大利)汽车工业协会(ANFIA)Website:@anfia.it(美国)国际汽车监督局(IAOB)Website:@iaob.org(法国)车辆设备工业联盟(FIEV)(法国)汽车制造商委员会(CCFA)Website:@iatf-France.com(英国)汽车与零部件厂商协会(SMMTLtd.)Website:@smmt.co.uk(德国)汽车工业协会质量管理中心(VDA-QMC)Website:@vda-qmc.de本IATF指南以示例、应用、实践或解释支持ISO/TS16949:2002。本指南意图应用于顾客规定的生产和/或服务零件制造的组织的现场。本指南也可应用于整个汽车供应链的组织。IATF指南框架左边栏：ISO/TS16949:2002条款编号和标题。右边栏：实践、示例、应用、解释。如果对特定条款没有提供附加的信息，则指示“无IATF指南”。本文件中对原ISO9001:2000文本的引用，以斜体字格式。涉及汽车工业-特殊的文本，以正常加粗字格式。1.1范围支持“现场”的外部场所不能获得ISO/TS16949:2002的单独认证。汽车行业以过程为导向的审核方法的应用包括评审、识别和管理联接的活动。过程审核方法在体系内检查单个过程间(它们结合在一起，相互影响满足技术规范的要求)的连接的现行控制。特别应该获得受审核的现场识别的过程与支持性实体(例如，设计中心、总部、配送中心等输出直接形成输入的实体)识别的过程之间的联接的证据。1.2应用对ISO/TS16949:2002要求的排除仅限于以下：1）对于没有产品设计和开发职责的组织，包含在条款7.3中的要求；2）在第一版规则中，受到IATF定义的排除限制的车辆装配组织。除以上的说明外，质量管理体系必须说明ISO/TS16949:2002的所有要求。不适用可能发生在过程存在但目前没有应用的情况下，例如：在被审核现场不存在顾客所有的工装，或顾客和组织间不存在书面服务协议。2引用标准化没有关于此汽车工业要求条款的进一步的IATF指南。3术语和定义没有关于此汽车工业要求条款的进一步的IATF指南。4.1总要求没有关于此ISO9001:2000条款的进一步的IATF指南。4.1.1总要求——补充当组织外包时，不允许委托技术职责。应该对产品和过程的设计和开发(7.3)给予特别的注意。例如：符合顾客零件批准程序，包括所有内部或外包活动，是组织的职责。4.2文件要求4.2.3中涉及的与汽车行业有关的文件举例包括：●业务计划；●校准程序；●控制计划；●顾客特殊要求；●工程图样；●工程标准；●适用时，行业标准；●检验指导书；●教育、资格、培训等的工作描述要求(定义的最低要求)；●作业准备表；●材料规范；●数学(CAD)数据；●操作程序；●过程图、过程流程图或描述；●质量保证程序；●质量手册；●质量计划；●质量方针；●试验程序；●工作指导书。记录是为证明规定的结果已经达到或活动已经进行提供证据的特殊类型的文件。例如：●校准结果；●合同评审结果；●顾客指定的记录；●设计评审记录；●内部审核