打造有竞争力的福利方案美世

美世中国医疗和员工福利CreatingCompetitiveAdvantageinBenefits打造有竞争力的福利方案1MercerAgenda日程ƒSettingthescene:opportunitiesandchallenges背景：经济复苏下的机遇和挑战ƒCreatingCompetitiveAdvantageinBenefits打造有竞争力的福利方案–Riskmanagement风险管理–Employeeengagement员工参与–Costmanagement成本管理–Vendormanagement供应商管理ƒAppendix:Healthmanagement附件：健康管理Settingthescene:opportunitiesandchallenges背景：经济复苏下的机遇和挑战3MercerSettingthescene背景CountriesaroundAsiaareemergingfromtherecession亚太区各国经济逐渐从衰退中复苏ƒCountriesexperiencingtheirownmixofeconomicissues,butoverallrecoveryisbeginning各国都面临他们各自不同的经济问题，但整体而言复苏已经来临ƒOpportunitiesarebeginningtoreplacethreatsasthemainfocus企业将工作重点从应对挑战逐渐转移到把握机遇：–Organicgrowth自然增长–M&Aopportunities收购和兼并的机会ƒHowever,newchallengesareemergingasweleaverecession但是在我们逐渐远离衰退的同时，新的挑战又悄然显现：–Howtoretainandmotivatestaffwhilecontainingcosts?如何在控制成本的同时保留和激励员工？–Whatrecruitmentanddevelopmentwillberequiredforgrowth?如何招聘和发展人才以帮助企业壮大？ƒA“onetime”windowofopportunityisopening只有一次的机遇之窗正在打开：–Thestrongestcompanieswillacquireweakercompetitors强者兼并弱者–Toptalentwillmove优秀的人才可能会选择转换工作–Wiseinvestmentnowinhumancapitalhasthepotentialtocreatelastingcompetitiveadvantage企业在人力资本上的投入应放在那些能够创造持续竞争优势的领域Source:Mercer“Therulesofrecovery,rule4:Spendoptimization“,来源：《美世”重塑复苏“法则四：优化开支》背景HowcanHRhelporganizationsrespondtotheseopportunities人力资源如何帮助企业把握这些机遇?ƒHavingarecoverystrategyrequiresHRtoworkcloselywithbusinessestomapoutvariousreboundscenarios,andtuneHReffortsaccordingly人力资源部门需要与业务部门紧密合作，充分考虑各种经济反弹的情形，以及时调整复苏时期的人力资源策略ƒThechallengeasweenterthebudgetprocessfor2010isthatmanyorganizationswillnotrestorebudgetsandheadcountstoanythingnearpre-crisislevels许多企业在制定2010年人力资源预算时面临的挑战是预算和员工编制无法立即恢复到经济危机之前的水平Innear-term,employersarerequiredto:Source:Mercer“Therulesofrecovery,rule4:Spendoptimization“,来源：《美世”重塑复苏“法则四：优化开支》打造有竞争力的福利方案6MercerYourtotalrewardsstrategy整体薪酬策略Salary薪酬Benefits福利CareerDevelopment职业发展WorklifeStyle工作生活方式Totalreward整体报酬Easytocopy容易被抄袭Yourcompetitiveadvantage你的竞争优势7MercerPrimaryobjectivesofofferingbenefits提供福利的主要目的32%35%54%25%48%45%59%35%66%59%ImproveworkforceproductivitybyimprovinghealthstatusAttractnewemployeesRetaincurrentemployeesControltotallabourcostProvidecompetitivetotalcompensationAllrespondentsChinaSource:2009MercerEmployeeChoiceSurvey数据来源：《2009年美世全球弹性福利调研》No.ofRespondents:Global1752,China253参加调研企业数：全球1752家，中国253家Providecompetitivetotalcompensation提供具有竞争力的薪酬福利组合Controltotallaborcost控制总劳动力成本Retaincurrentemployees留住现有员工Attractnewemployees吸引新员工Improveworkforceproductivitybyimprovinghealthstatusandmanagingabsence通过改善健康状况和控制缺勤来提高劳动生产力8MercerBenefitsofferedinhomecountry在所在国向员工提供的补充性福利种类30%20%Stockorsharepurchaseplan/股票购买计划35%71%Criticalillnessinsurance/重大疾病保险35%4%Visionbenefits/眼科福利38%27%Flexibleholidays/弹性假期39%20%Employeeassistanceprogram/员工帮助计划(EAP)48%33%Flexibleworkschedules/弹性工作时间50%23%Incomesupportforlong-termsicknessordisability/为长期疾病或伤残提供的收入保障52%29%Retirement/employeesavingsplan/养老金/员工储蓄计划55%20%Dentalbenefits/牙科福利66%50%Employer-sponsoredmedicalplanfordependents/企业资助的家属医疗计划67%76%Sickpayforshort-termabsences/带薪病假84%81%Lifeinsurance/人身保险85%81%Employer-sponsoredmedicalplan/企业资助的医疗计划Global全球China中国Benefits福利种类Source:2009MercerEmployeeChoiceSurvey数据来源：《2009年美世全球弹性福利调研》No.ofRespondents:Global1752,China253参加调研企业数：全球1752家，中国253家9MercerPrioritiesofbenefitprogramsoverthenext1-3years在未来1至3年内健康和福利计划的重点28%8%Protectthehealthofemployees’familymembers保障员工家庭成员的健康29%8%Reduceabsenteeism减少缺勤33%19%Easetheadministrationofbenefitsprogramsforyourorganizationandemployees减少企业和员工管理福利计划的行政工作34%26%Ensureequitablebenefitsacrossemployeegroupsinhomecountry确保在所在国不同员工享受的团体福利的公平性34%18%Reducebenefitcostincreasesovertime降低随时间增加的福利成本38%26%Educateemployeesabouttheirhealthrisksandhowtoimprovetheirhealth增强员工对健康风险及如何改善健康状况的认识41%35%Integratehealthandgroupbenefitsintoatotalrewardsapproach将健康和团体福利融入整体报酬62%54%Increaseemployees’understandingandappreciationofexistingbenefits提高员工对现有福利的理解和认同Global全球China中国Priorities重点Source:2009MercerEmployeeChoiceSurvey数据来源：《2009年美世全球弹性福利调研》No.ofRespondents:Global1752,China253参加调研企业数：全球1752家，中国253家10MercerMercerpointofview美世观点Creatingyourcompetitiveadvantageinbenefits打造有竞争力的福利方案Implementation计划实施Design计划设计Review计划评估Management计划管理into…EmployerBrand雇主品牌EmployeeSatisfaction员工满意CostEffectiveness成本有效toachieve…RiskManagement风险管理Employeeengagement员工参与Incorporate…CostManagement成本管理VendorManagement供应商管理Riskmanagement风险管理12MercerEmployeeBenefits员工福利EmployeeBenefits员工福利Economic经济风险Economic经济风险Compliance&Governance合规及治理风险Compliance&Governance合规及治理风险AdequateInsuranceCoverage保险风险AdequateInsuranceCoverage保险风险EmployeeHealthRisk员工健康风险EmployeeHealthRisk员工健康风险MarketCompetitiveness市场竞争力风险MarketCompetitiveness市场竞争力风险RisksinEmployeeBenefits员工福利安排中的风险13MercerRiskssolutionalternatives风险管理理念Identification风险识别Whatarethedangers存在哪些风险Measurement风险评估Howbigandhowprobablearethepotentiallosses?风险发生机率和可能造成的损失规模Analysisandsolutions风险分析和解决方案制定Whatcanbedoneabouttheri