酒店情景英语试卷

1酒店情景英语测试卷一.Translatethefollowingphrases.(20points)1.家外之家2.前厅3.长途电话预订4.多功能厅5.办手续6.保龄球房7.普通航空信8.在外汇兑换台9.兑换水单10.大堂副理11.inthepeakseasons12.floorattendant13.softberth14.walk-inguest15.shuttlebus16.specialexpress17.anindoorpatiowithdrinks18.comprehensivecommunicationfacilities19.atoughjob20.settleaccounts二.PutthefollowingsentencesintoChineseorEnglish.(10points)1.Couldyougivemetheflightnumber,please,incasetheplane'slate?2.Weusuallyhavehighoccupanciesinthepeakseasons.3.你准备用现金，还是用信用卡付款？4.我妻子还几次被装货的电梯声吵醒。5.根据我们的规定，凡过中午十二点还没腾出的房要收半天房金。三.completethefollowingdialogue.(30points)1.A:___________________________.Couldyouchangearoomforme?B:___________________________,sir?A:There'ssomethingwrongwiththewindowofRoom305.It___________________________andthereforeIcouldn't_____________.2B:I'msorrytohearthat.I'llasksomebody___________________________.A:Thankyou.ButIthinkit'sbetter___________________________.B:Wedon'thaveaspareroomtoday.I'll___________________________.Isthatallright?A:Ok.Besure_________________.B:certainly,sir.2.A:Reservations.___________________________?B:Yes,I'dliketobookaroomformyfriend,GarySmith.A:___________________________?B:Adoubleroomwithbath.___________________________?A:It's150yuan.___________________________?B:Tendays.A:___________________________?B:Onthe18th.A:___________________________?B:No,thanks.A:___________________________.B:That'sright.Thankyou.A:Thankyou.Good-bye.四.Answerquestions(20points.)1.Whatistheaimofahotel?2.CanyousaysomethingaboutthegreatimportanceoftheFrontOffice?3.PleasenamesomeofthedutiescarriedoutbytheFrontOfficestaff.4.Inordertofulfiltheduties,Whatqualitiesshouldastaffhave?3五.Role-play:(20points)1Workwithyourpartnertomakeadialoguebyyourselvesaccordingtothefollowinggivenscene.A:ahostorhostesswhoisinchargeoftakingreservationsfortherestaurant.B:aguest.Shewantstoholdapartythisweekendforhisboyfriend,whohasbeenpromotedseveraldaysbefore.Sheplanstoinvitesomeoftheirgoodfriendstotheparty,sosheneedsaprivateroom,somechampagne,andsomelightmusic.Scene:Theguestistoldthatthereisnovacantprivateroomavailableforthetimesheneeds.Butthehostorhostesspromisestotryhisorherbest.Atlast,theguestisarrangedinthemaindiningroomtohavetheirdinnerfirst;thensheandherfriendswillgetaprivateroomtohaveaspectacularcelebration.