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第1页共61页开业筹建方案第2页共61页开业筹建方案1.PRE-OPENINGOFFICE筹建办公室a)Introduction简介Dependingupontypeofhotelandlocation,hotelstaffingcommencesasearlyastenmonthspriortoopening,inordertofacilitatethestart-upofhoteloperations.Off-siteofficeswillberequiredinordertohousethepre-openingteamconsistingprincipallyofSales,Marketing,HumanResourcesandExecutiveAdministration.Theseofficesarerequireduntilthehotelisreadyforoccupancy(normallysixmonthsbeforesoftopening).Althoughtemporary,theofficesaretobefitted-outandtofunctionsoastofullysupport,withoutcompromise,allofficerequirements.Includedinthissectionisagenericpre-openingofficeschedule,whichwillbecustomizedforthespecifichotelproject.为推动酒店顺利启用,酒店可提前开展人员配置工作;根据酒店的类型与所处位置的不同,最早在开业前10个月即可开始。在酒店可以进驻办公(大约在试营业前6个月)前,需要一些场外办公室来安置主要由销售、营销、人力资源管理和行政管理人员组成的筹建工作组。虽然这些场外办公室只是临时性的,但应装备齐备、运作良好,完全满足(不打折扣)各种办公要求。本节是通用的筹建办公室方案,可根据酒店项目的具体情况加以修改。b)Site地点Pre-openingofficesshallbelocatedadjacent,orascloseaspossible,tothehotelsite.Proximitytothemodelroom,foreaseofaccessbySalesandMarketingpersonnel,isalsobeneficial.筹建办公室应毗邻酒店所在地,或尽可能地与之接近。样板房靠近筹建办公室,便于销售和营销人员使用,也是有利的。c)Area第3页共61页办公面积Atypicalpre-openingofficerequiresapproximately295m2(3,215ft2)basedona300-roomhotel.Addapproximately20%forcirculation.一般而言,有300个房间的酒店大致需要295平方米(3,215平方英尺)的筹建办公室。外加大约20%的走动空间。d)Parking停车设施Provideanequalnumberofparkingspacestoadequatelyaccommodatepre-openingstaff.Providenolessthantwentystaffparkingspaces,withfiveadditionalspacesforvisitors.Parkingareashallbewellilluminatedformaximumsecurity,consistentwithilluminationlevelsdescribedintheDesignStandards.要提供足够筹建人员使用的车位数量。提供不少于25个职员用车位,另加5个访客用车位。停车区域的照明要充足,能提供最高的安全保障,并与本设计标准中要求的照明水平一致。e)Washrooms洗手间Provideaminimumofonefemaleandonemalewashroom,designedinaccordancewithlocalcoderequirements.Includeaseparatejanitor’sclosetwithsink.提供至少一个男洗手间和一个女洗手间,要按照当地法规的要求设计。f)LightingandFinishes照明与装饰Allfloorsshallbecarpeted,withtheexceptionofthewashrooms,pantry,fax/copyandstorageareas,whicharetobefinishedinvinylcompositetile.Wallstobepainteddrywall.Ceilingstobeacoustictiles.Providesatisfactorygenerallighting.Additionaltasklightingrequiredateachworkstation.Officeareastobeseparatelyswitched.除洗手间、茶水间、传真/复印室和储物区的地板铺乙烯基复合地砖外,所第4页共61页有地板都要铺地毯。墙壁是上漆的干砌墙。天花板使用吸声瓦。提供令人满意的普通照明。每个工作区另加工作照明。办公区的电源单独设置开关。g)Reception前台接待Smallreceptionandwaitingareatobeprovidedneartheentrance.Receptionarealayouttobevisuallyseparatefromthebalanceofofficespace.Providecomfortableloungefurnitureinthewaitingarea,withatelephone.在办公室入口附近安排一个小的接待和等候区域。接待区域与办公室的其它部分不能相互望见。在等候区安排舒适的长沙发,并配电话。h)Beverage/PantryArea饮料与茶水室Asmallpantryareaofapproximately5m2(55ft2)istobeprovidedcompletewithfullsizerefrigerator,sinkwithcounterandcabinetsaboveandbelow.安排一个小茶水间,面积约在5平方米(55平方英尺),内放全尺寸的冰箱;带洗手台,台上台下有壁柜。i)Stationery/Copying文具/复印Aseparateroomrequiringapproximately10m2(110ft2)istobeprovidedtoaccommodatemail,copying,shippingandreceivingfunctions.Copyareashouldincludeacounterwithupperandlowercabinets(50%lockable).Equipmenttoincludefullsizecopymachine,faxmachine,postagemachineandawall-mountedtelephone.安排一间独立的大约10平方米(110平方英尺)的房间作收发邮件及物品、复印之间。复印区包括一张案台,台上台下要有厨柜(一半上锁)。室内的装备有全尺寸复印机、传真机、邮资机和挂壁式电话。j)TemporaryTelephoneSwitch临时电话总机第5页共61页ProvidesmallPBX(PABX),orhybridkeysystem(e.g.NortelOption11,orNorstar2),withthirtyextensionsandthirtycentralofficelineswithvoicemail.Inaddition,provideseparatelinesforfaxandmodem.Centralofficeservicemaybeprovidedbyadigitalconnection(T1orE1)pluseightanalogcircuits.Optionally,athirty-twoanalogcircuitconfigurationisacceptable.CoordinateswitchselectionwithlocalserviceproviderandFourSeasons.提供小型的专用分组交换机(专用自动交换分机)或数字电话交换系统(比如NortelOption11,或Norstar2),要有30条分机线、30条中继线,并带语音邮件功能。另外,为传真与调制解调器单独配置线路。中继服务可由一个数字电路(T1或E1)加8个模拟电路完成。另外也可选用配置32个模拟电路的方案。应与当地服务提供商和XX酒店协调选择总机事宜。k)Internet互联网ProvidetwoISDNortwoDSLinternetconnectionsfromlocalinternetserviceprovider.Connectionistobeterminatedataswitchandroutedtoeachindividualworkstationasperhotelconfigurationrequirements,tobereviewedwithFourSeasonspriortoinstallation.从当地网络服务提供商处获取2条ISDN或2条DSL网络接入线路。按照酒店配置要求,网络连接接入总机,然后经路由器分至各个独立的工作区;接线前XX酒店要先进行检查。l)PowerandCabling电源与配线Providetheequivalentofthreesimplexpoweroutletsandonevoicedataoutletateachworkstation.Eachworkstationwillrequireonevoiceandonedataoutlet.Eachadministrativeassistantworkstationandreceptiontobeprovidedwithtwovoiceandtwodatapoints.AllcablingtobeterminatedinawiringclosetlocatedwithinthesecuredFourSeasonsarea.Wiringclosettobelargeenoughtomounttelephoneswitch,computer第6页共61页switchesandtwoservers.Providesixduplexpoweroutletsforthisequipment.Incomingtelephoneandinternetserviceshouldterminateinthisroom.为每个工作区提供三个单工电源插座及一条声音/数据线。每个工作区要配1条声音线、1条数据线。每一个行政助理的工作区和接待区要配2条声音线、2条数据线。所有配线接入位于XX酒店安全区域内的配线柜。配线柜的要足够大,能容纳电话总机、计算机电源开关和两台服务器。为此设备配置6个双工电源插座。打入的电话的网络服务以此房间为终端。m)TypicalPre-OpeningOfficeAreaRequirements筹建办公室的一般面积要求MonthsRequiredBeforeOpening开业前需要使用的时间(月)Area-m2面积(平方米)Area-ft2面积(平方英尺)SalesOffice营业部DirectorofMarketing(office)营销总监(办公室)1012130DirectorofCatering宴会销售总监69100DirectorofSales(office)销售总监(办公室)1011120SalesAssistants(2)销售助理(2)79100GroupSalesManager集团销售经理6555C
本文标题:酒店标准开业筹建方案中英文对照版
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