Service Agreement

ServiceAgreement1.definition.'abc'shallmeanabc（china）electronics，ltd.'customer'shallmeanthecustomernamedintheagreement；and'product'shallcollectivelymeantheequipmentandsoftwarewhichabcandcustomeragreetobeservicedpursuanttothisserviceagreement.suchproductislistedonthefirstpageofthisagreement.2.acceptance.thetermsandconditionssetforthonalltwelvepagesofthisagreementisanoffertopurchaseservicebycustomerwhichshallbecomeaserviceagreementwhenacknowledgedinwritingbyabc''sservicedepartment；andthebanking，negotiationorotheruseofanypaymentshallnotconstituteanacceptancebyabc.itisagreedthatserviceshallbeprovidedonlyonthetermsandconditionscontainedinthisagreement.abcshallnotbeboundbytermsandconditionsincustomer''spurchaseorderorelsewhereunlessexpresslyagreedtoinwriting.bothpartiestothisagreementagreethatuponacceptancebyabc''sservicedepartment，abc''sinterestintheagreementisassignedtoabc，inc.（minc）3.servicedefinedabcagreestoprovideserviceforthecustomerfortheproductlistedonthefirstpageofthisagreement.suchproductsshallbeservicedaccordingtothetermsandconditionsonalltwelvepagesofthisagreement（'service'）theserviceshallbeginandendonthedatessetforthonthefirstpageofthisagreement.abcshallalsoserviceotherproductmanufacturedbyminc.orminc''ssubsidiariesandpurchasedbycustomerduringthetermofthisagreementonthesametermsandconditionssetforthinthisagreementatthethencurrentservicefeesforsuchproduct.upondeliveryofsuchotherproducttocustomer，servicefeesforserviceofsuchotherproductshallbeaddedtothebillingcyclefollowingexpirationofthelaborwarrantyonsuchotherproduct.intheeventofloss，damage，theftorremovalfromserviceofanyproduct，customershallimmediatelyreporttheloss，damage，theftorremovalinwritingtoabc.inthisevent，customer''sobligationtopayservicefeeswithrespecttoanysuchproductshallterminateattheendofthemonthinwhichabcreceivessuchwrittenreport.mobileproductshallberemovedandreinstalledindifferentvehiclesatcustomer''srequestfortheservicefeeineffectatthetimeofcustomer''srequest.thisagreementdoesnotincludeserviceofanytransmissionline，antenna，towerortowerlighting，unlesssuchworkisdescribedonthefirstpageofthisagreement.serviceshallincludethelaborandpartsrequiredtorepairproductwhichhasbecomedefectivethroughnormalwearandusage.thisdoesnotincludeconsumableandtheirinstallation.servicedoesnotincludetherepairorreplacementofproductwhichhasotherwisebecomedefective，including，butnotlimitedto，damagecausedbyaccidents，physicalorelectronicabuseormisuse，actsofgod，firesorothercasualty.serviceperformedfornon-coveredrepairsshallbebilledatabc''sabovecontractrateapplicableforsuchservice.productundercontractmustbemaintainedinenvironmentalconditionsassetforthintheproductspecificationsanddamageresultingfromenvironmentalconditionsnotconformingtothespecificationsisnotcoveredbythisagreement.wheretelephonelinesandproductareusedinconjunctionwithabcmaintainedproduct，abcshallhavenoobligationorresponsibilityforsuchtelephonelinesorproductbutshall，uponrequest，assistthetelephonecompanyinrepairingsuchuponpaymentattheappropriateabovecontractrate.customershallindicateonthefirstpageofthisagreementanyproductwhichisintrinsicallysafesothatappropriatepartsandproceduresmaybeusedtomaintainsuchstatus.attheexpirationoftwelve（12）monthsafterthecommencementofservicehereunder（oranytimethereafter），ifproductcannotinabc''sopinionbeproperlyoreconomicallyrepaired，because（butnotlimitedto）excessivewear，deteriorationorunavailabilityofparts，abcatitssoleoption，uponthirty（30）dayspriorwrittennoticetocustomersentbycertifiedmail，mayeither：（1）removesuchproductfromthisagreement；or（2）mayincreasethepricetoservicesuchproduct.customershallhavethirty（30）daysfromreceiptofnoticeofpriceincreasetoobjecttosuchincrease.ifcustomerproperlyobjectstosuchincrease，abcshallthenhavetheoptiontoremovesuchproductfromcoveragebythisagreement.customer''sobligationtopayservicefeeswithrespecttoproductremovedfromthisagreementshallterminateattheendofthemonthduringwhichsuchproductisremoved.theproductshallbeservicedbyabcinaccordancewiththefollowingstandards：（i）abcpartsorpartsequalqualityshallbeused；（ii）theproductshallbeservicedatlevelssetforthinabc''sproductmanuals；and（iii）routineserviceproceduresprescribedfromtimetotimebyabcforitsproductshallbefollowed.5.timeandplaceofservice.serviceshallbedoneatthelocationspecifiedonthefirstpageofthisagreement.whereserviceistobeperformedatthelocationoftheproduct，customershallfurnishshelter，heat，lightandpowerattheselocations，customershallnotifyabcimmediatelyofproductfailure，allowabcfullandfreeaccesstotheproduct，andcooperatefullywithabcinabc''sservicingoftheproduct.waiverofliabilitybyabcagainstcustomerorotherrestrictionsshallnotbeimposedbycustomerasasiteaccessrequirement.customershallallowabcfullandfreeaccesstotheproduct.customershallallowabctousenecessarymachines，communications，facilities，featuresandotherproduct（exceptasnormallysuppliedbyabc）atnocharge.mobilesandremovableproductshallbedeliveredbycustomertotheabcservicecenterindicatedonthefirstpageofthisagreement.hoursofserviceunderthisagreementshallbethenormalworkinghours