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KPMGConsultingITInfrastructure15October2001Page1AgendaITDirectionforKCINToday’sEnvironmentStrategicDirectionGlobalTransformationUpdateITProjectProposalProcessQ&APage2ITDirectionforKCINFullyseparatefromallKPMGLLPITsupportservices–exceptwherecostsandservicelevelsarebetterthanthosewecouldobtainelsewhereOutsourceasmanyfunctionsaspossibletoorganizationsthatcansupportourglobalbusinessrequirementsHelpDeskDesksidesupportWANApplicationHostingProcurementandAssetManagementMailEstablishglobalinfrastructureplatform–migrateinternationalentitiesfirst,thenmigratetheUSNon-USentitieshavenocommonplatformorinfrastructuresupportThepainisgreaterinternationally,costimpacttomigrateislessthanUSUSmigrationtimedtominimize/avoidpotential“excesscosts”fromKPMGLLPIndustryleadersdefinethebusinessrequirementsthatdriveITspendingandpriorities(e.g.,StrategyCouncilEOLinitiatives,etc.)OverallgoalistoreduceoperationalcostofITwhileimprovingservicelevelsPage3Today’sITEnvironmentTransitionServicesAgreementNetworkArchitecture48monthsfromtheIPOdateTerminatedservicesmayresultin“excesscosts”Costallocationbasedonheadcount,notservicesSeparateTSAineverycountryTheUS-NSSISbudgetisorganizationnotactivitybasedDistinctionbetweenCoreandNon-CoreprojectcostsCaterstoLLPbusinessmodelwithregardtosecurity,accessandsupportFederationofnationalnetworksSlowtoincorporatenewtechnologiesNointernationalcoordinationLLP(US)haslittleinterestinsupportingKCIN’sglobalneedsLimitedopportunitytonegotiateservicesorcostsattheCIOlevelFormallycommitsKCINtoLLPstandards,prioritiesandprocessesInternationalallocationsaredisproportionatetothevaluereceivedCollaborationwithclientsandalliancepartnersisdifficultChangemanagement,migrationplanning,etc.arehamperedAbilitytoserveinternationalNamedAccountsisnegativelyimpactedKeyComponentsBusinessImplicationsTheTransitionServicesAgreementdoesnotobligateNSSISorganizationstoprovideanysupportforKCINinternationaloperations.Page4Today’sITEnvironmentPage5Today’sITEnvironment17ITOrganizations-OnesizefitsallSecurityModel-SignificantcostallocationbutlittlevaluePage6Today’sITEnvironmentKCINITFY02BudgetIncrementalbudgetincreasesoverFY01OrganicNSSAllocatedInternationalAllocatedOrganicbudgetgrowthresultedfromthetransferofstaff&operationalcostsKeyComponentsBusinessImplicationsTheFY02budgetservesto:MinimizecostsLimitedflexibilitytorespondtonewinitiativesBudgetedprojectsfocusonUSratherthanglobalprioritiesBegintoconsolidatefiscalmanagementTheFY02KCINITbudgetcontainsnofundingforseparationprojects–thesecanbeaddedbasedonbusinessprioritiesandperformance.Page7Today’sITEnvironmentITDecisionMakingDistributedthroughouttheorganizationStandardscomplianceappearsinmanycasestobeoptionalCIOconsulted“afterthefact”KeyComponentsBusinessImplicationsNoalignmentofITspendingwithbusinessprioritiesonacompany-widebasisIncreasedcostsReducedagilitytomoveforwardComplicatescoordinationwithNSSISBetterKCIN-internalcoordinationwillenableustoachieveourstrategicITgoalsinamoretimelyandcosteffectivemanner.Page8StrategicDirectionTheLLPinfrastructureisnotalignedtoKCINbusinessneedsNotresponsivetoourglobalbusinessrequirementsDoesn’teffectivelysupportcollaborationbetweenourconsultants,clientsandalliancepartnersMakesnoaccommodationfortheeventualseparationofKCINProposednewarchitectureExtranetratherthanintranetfocusedFacilitatescollaborationLeveragesexistingBSCinfrastructureandinvestmentPositionsKCINtofullyseparatefromLLPwheneconomicortechnologicaltriggersmakesuchactionsprudentPage9StrategicDirectionOuroverallstrategicdirectionresultsinfullseparationfromKPMGLLPPhaseIPhaseIIPhaseIII3-5Months12MonthsTBDCreateaseparateKCINcomputingenvironmentandbeginusermigrationsContinueusermigrationandbeginapplicationsmigrationFullymigratetoKCINnetworkanddisconnectLLPconnectionsKCINASPestablishedBeginInt’lHelpDeskBeginInt’lmessagingBeginappmigrationInsideConsultingBeginusermigrationSingapore,HongKong,SeoulMetrius(?)FinalizeFinancerecommendationInternationalfocusMigratesegmentedusersInternationalUSImplementHRMS&RMSfornon-USlocationsImplementResourceMgtforUSemployeesFinance–TBDInterim–ACCPAC(?)GlobalplatformUSfocusContinueusermigrationsMigrateUStoglobalHRMSDeployglobalfinancialsystem–AllusersMigrateotherlegacyKCINappsMigratebalanceofusersCapital$0Exp.$0.5MRecurring$1.5MCapital$3.7Exp.$8.9MRecurring$4.7MTBDTimelineObjectiveFocusBudget@RiskAUG2001–DEC2001OCT2001–SEP2002SEP2002forwardPage10StrategicDirection-ArchitectureEstablishmentofASPdatacenter–Migrationofnon-connectedgeographiesHostingsiteforglobalapplications–CreationofKCINspecifichelpdeskPage11StrategicDirection-ArchitecturePage12StrategicDirection-ArchitectureFewerinterfaceorganizations-NoadditionalLLPhouseddeploymentsPotentialreductioninallocatedcost-KCINspecificcomputingenvironmentPage13StrategicDirection-ArchitecturePage14StrategicDirection-ApplicationsThreeglobaltransformation“visioning”projectswereauthorizedinFY2001HumanResources–ProjectCompletedSummaryofkeyrecommendations:ImplementPeop
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