基于核心竞争力提升的高等学校知识管理问题研究

华侨大学硕士学位论文基于核心竞争力提升的高等学校知识管理问题研究姓名：朱光兴申请学位级别：硕士专业：企业管理指导教师：郭东强20090601-II-WTO-III-AbstractWiththedeepeningofeconomicglobalization,China’sWTOaccessionandtheknowledgeeconomyera,thehighereducationofChinaisfacingincreasinglyfierceinternationalcompetition,thestatusoftertiaryinstitutionsininternationalandthedomesticcompetitionisgettingmoreandmoreimportant.Theuniversitystrengthenstheknowledgemanagement,tocultivateownuniquecompetitiveadvantageorthecompetitivepoweralready,thatisthetopicofouruniversitieswhichareunabletoavoidinthedevelopingprocess.Theoryofcorecompetenceandknowledgemanagementtheorywhichstartedinbusinessmanagementtheorymayprovidebeneficialmodelfortheuniversitydevelopmentalstrategychoice.Iftheuniversitywantstogerinaninvinciblepositioninthecompetition,itisnecessarytostrengthenitscompetitiveadvantageandenhancecorecompetitiveness.Intheknowledgeeconomyera,knowledgemanagementwillbemoreandmoreimportanttothecorecompetencyoforganize.Regardingtheuniversity,itscompetitivepoweressenceistheknowledge,theinformationvalueexcavationandapplicationability.Thisarticlesynthesizedthenewestresearchresultsofdomesticandforeignuniversityknowledgemanagementandthecorecompetitiveness,bothunion,attemptstoseekforonekindofmorereasonablemanagementpattern,andenablestheuniversitytobeinanimpregnablepositioninthecompetition.Thisarticleembarkedfromtheuniversityknowledgecharacteristicofcorecompetitiveness,hasdiscussedthecouplingrelationsbetweentheuniversityknowledgemanagementandthecorecompetitiveness,hasanalyzedthechiefobstaclewhichfromknowledgemanagementangleourcountryUniversitycorecompetitivenessfaced.Howtoimplementtheknowledgemanagementpromotionuniversitycorecompetitivenessaspecttomakesomesubstantiveexplorations,itprovidedcertaininstructionopinionfortheuniversitypromotionandthedevelopmentcorecompetitiveness.Moreover,basedontheuniversitycorevaluestrengthintegrantpart,hasestablishedtheuniversityknowledgemanagementqualitysyntheticevaluationmodel,andusingthefuzzyjudgmentmethod,implementstheknowledgemanagementaftertheuniversitymakesqualitativeandthequotacomprehensiveachievementsappraisaltoitscorecompetitivenesspromotion.KeyWords:TertiaryInstitutions;CoreCompetition;KnowledgeManagement;PerformanceEvaluation-II--1-11.11.1.1,,,,,1-2-1.1.21.1.3-3-1.21.2.131.2.22080199811.2.31.[M].:,2006.1-4-1.3”123-5-45671-6-2,2.11990(Prahalad)•(GaryHamel)-7-2.1.1(Prahalad)•(GaryHamel)198913•1990TheCoreCompetenceoftheCorporationGTENEC10NECNECSCISSCIA&HCI1990199910TheCoreCompetenceoftheCorporation19905331762”32.[J].,2002,(12).3,.[J].,2000,[0](3).2-8-2.1.2212.1.3-9-2-142-12-11+124.[M].2006.2-10-12345652.1.4R&D5.[M].2006.-11-,612002-20032-16.[J].,2000,(7).2-12-2-112www.edu.cn5192-2-13-2-2232003200487610012-32-14-2-3341201702-4-15-2-4472-57.[M].:,2006.2-16-2-52.22.2.1-17-OECD(Know-What)(Know-Why)(Know-How)(Know-Who)SchikoNonakaDuffy88,.[J].,2002,(7).2-18-92.2.21.2.10119,.[M].2005.10,.[J].,2003,(5).11.[J].2005,(6).-19-2.2.3(l)(2)(M.Polanyi)1958(PersonalKnowedge)2-20-2.2.4121312.[J].,2002,(4).13.[J].,2005,(8).-21-3143.13.1.1(GaryHamel)(LaurencePrusak)·(YvesDoze)14.[J].19994.4-22-153.1.2123415.[J].,2005,(3).-23-16173.23.2.1181916.[D].,2004.17,.[J].,2006(8)18,.[J].,2003,(5).19.[D].,2004.4-24-3.2.23.2.3(On-LineLearning)IBM-25-3.2.42020,.[J].,2004,33(6).4-26-4602119854.1121221.[J].2005,15(10).-27-34.24-28-4.3-29-4.44-30-1235-31-55.15.1.1-32-5.1.25.25.2.15-33-5.2.2CKOCKO5.2.3-34-5.35.3.12222.[J].,2002,(4).5-35-5.3.2,-36-5.3.32090235.45.4.123.[J].,2007,(7).5-37-5.4.2-38-245.524,.[J].,2003,(5).-39-62150%ESPR256.1256-40-6.2()()1.2.3.4.-41-()6.3256-16-42-6-1U11U12U1U13,U21,U22U23U2U24U31U32U33U3U34U41U42U4U43-43-6.41.3{}123,,,,,()mijUUUUUUUij=…=Φ≠I………………………………6-1(1,2,,)=LiUimik12(,,,)=LiiiimUuuu(i=12m)ijuiUj2.(Delphi)(AnalyticalHierarchyProcessAHP)2iU(1,2,,)a=Liim{}123,,,,mAaaaa=L01a≤≤i11a==∑mii…………………………6-2uij(1,2,,;1,2,,)a==LLijiimjk{}123,,,,iiiiiikAaaaa=L01a≤≤i11,1,2,,a===∑Likijim………6-33.n{}123,,,,nVVVVV=L(1,2,,)kVkn=LkV={}54.iUijun123(,,,,)Lijijijijnrrrrik6-44-×ikniRiRs123(,,,,)=LswwwwwiUiju()()()ttxnijkiRrk=[]()0,1tjkr∈(1,2,,)ts=L…………………………6-4()11sttjktijksttwrrw===∑∑……………………………………………………………6-5()×=iiijkknRr111212122212⎡⎤⎢⎥⎢⎥=⎢⎥⎢⎥⎢⎥⎣⎦LLMMMMLiiiiiiniiinikikiknrrrrrrRrrr(1,2,,)=Lim………………………………6-6iRiUiRjijukiUkiU111212122212312(,,,,)aaaa⎡⎤⎢⎥⎢⎥==⎢⎥⎢⎥⎢⎥⎣⎦LLLMMMMLiiiiiiiniiiniiiiiiikikikiknrrrrrrBAoRorrr123(,,,,)=Liiiiikbbbb…………………………………………………6-76-7o(,)MoV255.R(1,2,,)iRim=L25.[M].1999-45-111222()ikmnimmBoRBoRRbBoRaaa×⎡⎤⎡⎤⎢⎥⎢⎥⎢⎥⎢⎥===⎢⎥⎢⎥⎢⎥⎢⎥⎣⎦⎣⎦LL……………………………………6-81122123(,,,,)mmmoRoRBAoRooRaaaaaaa⎡⎤⎢⎥⎢⎥==⎢⎥⎢⎥⎣⎦LL123(,,,,)nbbbb=L………………………………………………………6-96-9BRk266.BVGTGBoV=………………………………………………………………6-106.56-16-226.[J].,2006,24(5)6-46-6-2U110.35106U120.31206U10.47976U130.33688U210.29375U220.09375U230.31250(0.75442)U20.52024U240.30000U310.06383U320.63121U330.30496U30.74995U340.00000U410.20000U420.02857(0.24558)U40.25005U430.771436-26-35V={}-47-6-3U11U12U1U13U21U22U23U2U24U31U32U33U3U34U41U42U4U43106-46-48-6-4V1V2V3V4V5U110.351100.30.40.30U120.312100.30.50.10U10.4798U130.336900.40.40.20U210