Web20环境下的信息检索

126200811No.126Nov.,2008[],,1978,,Web2.01,2(1.,,100190;2.,,100190)[]Web2.0,LISAC.C.Kuhlthau,Web2.0164[]Web2.0[]G354.2[]A[]100322797(2008)0620069206[Abstract]TheWeb2.0isaninteractiveenvironmentinwhichusersearchinformationbynon2linear,non2signal,non2massbehavior.BasedonreviewingliteracyofLISAandC.C.Kuhlthausinformationseekingbehaviormodel(ISBM),aquestionnairehasbeendesignedforpost2graduatestudentsacademicinformationretrievalinGraduateSchoolofChineseAcademyofSciences.TheempiricalstudyofusingISBMmadesomesuggestionsof16itemsoptimizationand4applicationsapproach.[Keywords]InformationretrievalInformationseekingbehaviorUserbehaviorWeb2.0Socialsoftware1,:,:[1],Web2.0,(informationre2trievlonline),,,,,,,,,C.C.Kuhlthau,,,16Web2.0422.1:LISALISAinformationseeking1871,JAVA,LISA.txt,Derwent.txt,,Excel19702007327181319702006(1971,1973,1981):1987,1997,20032005(15096160161),2006;:Spink,Amanda(33)Savolainen,Reijo(29)Nicolas,David(29)Wilson(29)Ellis,David(17)Kuhlthau,Carol(16)Mar2chionini,Gary(15)Shenton,Andrew(14)Vakkari,P(14)Ford,N(11)Large,A(11);(1801);(1661);Informa2tionWork(383)Searching(312)UserSurveys(275)2.2:,:(1)1982Wilson[2](ModelofInformationBehav2ior),,1988Norman[3](TheoryofAction),,:()()(2)1989Ellis[4](BehavioralModelofinfor2mationseeking),:1991Kuhlthau[5](InformationSearchProcessModel),,1995Marchionini[6](ProcessModelofInformation2see2king),,,,(3)1996Belkin[7](InformationSeekingEp2isodeModel),,:,1997Saracevie[8](IRInter2actionModel)(),1998SutcliffeEnnis[9](ProcessofInformationSearchingActivities)4:1999Choo[10](InformationSeekingProcessModel),2000Sutcliffe[11](ModelMismatchAnalysis),(Human2ComputerInteraction)(taskapproach)2002Kim[12](Digitallibraryin2formationseekingprocess),,(Usability)(4)2003Loe2berCristea[13]()(),,,2004Foster[14](NonlinearModelofInformationseeking):;:Pharo[15](SearchSitu2ationandTransitionModel)/2006Savolainen[16](SchematicModelofInformationSeekingProcess),:;;2.3:C.C.Kuhlthau2.1,30Kuhlthau2.26,25(1)KuhlthauKuhlthau,,ISP,,Kuhlthau(Howwethink)(Reflectivethinking)Ku2hlthau,,[17],[18219]:(Taskinitiation)(Topicselection)(Prefocusexplora2tion)(Focusformulation)(In20720086formationgathering)(Searchclosure),[20]:(uncertainty)(intervention)(2)Kuhlthau,Kuhlthau,:Burdi2ck[21]Kuhlthau,(focusformulation),Dor2is[22],,Kuhlthau,Josette[23]Kuhlthau,Kuhlthau,KuhlthauEsmaeel[24],Ku2hlthau,41%,72%()KyunghyeKim[25],Kuhlthau,(DLISPModel),Susan[26]Naseer[27]Abdulmohsin[28]:Kuhlthau3Kulhthau,,:(1),,SPSS(2),4(3),,,,30,,(4)2007114127,14,911,73,,450,380,358;,(5),,44.11202564.5%,263031%,30353.9%,350.6%33.6%,3651.1%,7941.6%,103.6%55.6%44.4%,,203095.5%;3992.7%;5.54.5,4.2291.1%6.7%2%0.3%0%23.5%10.9%65.6%91.1%,Web210,;,,4.3335.5%33%14.5%Web2.013.5%Web2.03.6%28.2%27.3%2214%21.5%0.6%70.4%18.7%817%1.1%1.1%57.3%19.3%1112%8.7%3.6%40.8%29.9%24.9%4.6%63.1%33%()2.6%1.4%17:Web2.0GuLiping:AcademicInformationSeekingBehaviorinWeb2.0Environment,,;,;,,;,,;:,,52030,39,,,,,,,,Web2.0,,,Web2.0,(VisualCommunity),,,,Web2.0,Web2.0,Wilson,,Web2.0,Norman1988(HCI):;,Web2.0,,,Web2.0,,,,Web2.0,,,,Web2.0,,,,Web2.0,,:;,:,Web2.0,,,,,Web2.0,,,,,,Web2.0,,,,,,Web2.0,,,Web2.0,,Web2.0,,Web2.0,Web2.0,(surf)(browse)(search)(bookmark),,Web2.0,(),Web2.0,,,,,,Web2.0,,Web2.0,,Web2.0,,2720086,Web2.0,,,,Web2.0,4:4Web2.0()6,;,,,,,,e2scienceweb2.0,(InformationSeekingBehaviorModel,ISBM),,90,,,ISBM,,,,,,2003,,,,Web2.0,,:,,,,,,,,,,,,,,,,,,,(multi2views)(inter2dis2cipline),,,,,,,,Web2.0,,,Web2.0,,C.C.Kulthau,Web2.0,ISBM1BrigitteKuehne.InformationssucheOderInformations2kompetenz?.(2005203203)2Wilson,T.D..RevisitingUserStudiesandInformationNeeds.Joruanlofdocumentation,2006(6):68026843Norman,D.A..User2centeredSystemDesign:NewPre2sepctivesonHuman2computerInteraction.Hillsdale,NewYork,LawrenceErlbaumAssociates.1986:312654Ellis,D.ABehavioralApproachtoInformationRetrievalSystemDesign.TheJournalofDocumentation,1989(3):17122115Kuhlthau,C..SeekingMeaning:AProcessApproachtoLibraryandInformationServices.AblexPublishingCompany.Norwood:NJ.1993:186GaryMarchionini.InformationSeekinginElectronicEn2vironments.CambridgeUniversityPress,1995:2723037:Web2.0GuLiping:AcademicInformationSeekingBehaviorinWeb2.0Environment7Lin,Shin2jeng;Belkin,NicholasJ..ModelingMultipleInformationSeekingEpisodesl.ProceedingsoftheASISAnnualMeeting,37,2000:13321478Saracevic,T.InteractiveModelsinInformationRetrieval(IR):Progress,Problems,Proposal.ProceedingsoftheASIS,1996:332399A.G.Sutcliffe,M.Ennis,S.J.Watkinson.EmpiricalStudiesofEnd2userInformationSearching.JournaloftheAmericanSocietyforInformationScience,2000(13):12112123110Choo,C.W.,Detlor,B.,&Turnbull,D..InformationSeekingontheWeb:anIntegratedModelofBrowsingandSearching.(2001211218)11SUTCLIFFE,A.G.ANDRYAN,M..ModelMis2matchAnalysis:TowardsaDeeperExplanationofUsers’UsabilityProblems.Behav.Inf.Tech.,2000(1):4325512KyunghyeKim.AModelofDigitalLibraryInformationSeekingProcess(DLISPModel)asaFrameforClassif2yingUsabilityProblems.(