您好,欢迎访问三七文档
当前位置:首页 > 商业/管理/HR > 公司方案 > 软件开发组织的沟通与协调
2004126932~941AdvancesinPsychologicalScience100101100015B849C931“”(softwarecrisis)[1]——Ewusi-MensahPrzasanyskid[2]DohertyKing[3]⋅2070Weinberg[4]Brooks[5,6]Boehm(softwareproductivityimprovementopportunitytree)[7,8]1976NewmanPeopleware[9]1987DeMarcoLister2004-01-10E-mail:wangep@psych.ac.cn932126-933-[10,11]Constantine[9]SEI/CMUSoftwareCapabilityMaturityModel,SW-CMM[12]PeopleCapabilityMaturityModelP-CMM[13,14],2CommunicationBrooksnn×n-1/2[6]Curtis17[15]McConnell1241234[16]Sonnentag29[17]Sonnentag[18]Coordination[19][20]ToffolonDakhli[21]McConnell123123SQA[16]Brooks[6],33.1Schneiderman-934-2004[22]1Schneiderman1UsabilityCastkaBamberKidd1994HumanAndComputerIntegratedManufacturing……n1…2126-935-HCIM2[23]HICM3.2Brooks[6]Curtis19Brooks[24]CurtisCurtis17[15]19103[24]CurtisSonnentag29[17]Clegg[25]StevenHenryBelbinBelbinPlantStevenHenry[26]-936-20043.3Curtis[15]3123453DutoitBruegge[27]Gopal,MukhopadhyayKrishnanoffshoredevelopment34[28]3.4Curtis3[15]12345126-937-KraulStreeler65[29]CASE44.1ToffolonDakhli/(S)UAD(globalsoftwaremodel),4[21]problemspace//solutionspace/constructionspaceoperationspace/44.2ToffolonDakhli[21]-938-2004Curtis[15]5R&D&5CrowstonKammerer------[30]4.3WeinbergEgolessprogrammingFestinger126-939-WeinbergEgolessteam[4]Baker[31]Levesque,WilsonWholeysharedmentalmodel[32]51lifecycle2userinvolved34-940-2004,SW-CMMP-CMM[1]PressmanR.SoftwareEngineering:APractitioner’sapproach.5thed..:2000[2]Ewusi-MensahK,PrzasanyskiZ.Factorscontributingtotheabandonmentofinformationsystemdevelopmentproject,JournalOfInformationTechnology,1994,9:185~201[3]DohertyNF,KingM.Theconsiderationoforganizationalissuesduringthesystemdevelopmentprocess:anempiricalanalysis,Behavior&Informationtechnology,1998,17(1):41~51[4]Weinberg,GM.PsychologyofComputerprogramming.NewYork:VanNostrandReinhold,1971[5]BrooksFP.Nosilverbullet:Essenceandaccidentsofsoftwareengineering,theproceedingsoftheIFIPtenthworldcomputingconference,1986.1069~1076[6]BrooksFP.MythicalMan-Month:TheEssaysonSoftwareEngineering,AnniversaryEdition,AddisonWesleyProfessional,1995[7]BoehmBW.ImprovingSoftwareProductivity,IEEEComputer,1987,20(9):43~57[8]BoehmBW.SoftwareEngineeringEconomics,Pretice-HallInc.,EnglewoodCliff,NJ,1981[9]Constandine.Thepeoplewarepaper,YourdonPress,NewJersey,1995[10]DeMarcoT,ListerT.Peopleware:ProductiveProjectAndTeam,SecondEdition,DorsetHouse,1999[11]PittyK,JoynerL.PeoplewareRevisited,,[12]SoftwareEngineeringInstitute,CarnegieMellonUniversity,CapabilityMaturityModel,[13]SoftwareEngineeringInstitute,CarnegieMellonUniversity,PeopleCapabilityMaturityModel,version2.0,[14]CarnegieMellonUniversity,SoftwareEngineeringInstitute,PeopleCMM-BasedAssessmentMethodDescription,[15]CurtisB,KransnerH,IscoeN.AFieldStudyOfTheSoftwareDesignProcessForLargeSystems.CommunicationoftheACM,1988,31:1268~1287[16]McConnelS.ClassicMistake,IEEESoftware,13(5),[17]SonnentagS.ExcellentSoftwareProfessional:Experience,WorkActivities,AndPerceptionsByPeers.BehaviorsAndInformationTechnology,1995,15:213~225[18]SonnentagS.ExcellentPerformance:TheRoleOfCommunicationAndCooperationProcess,AppliedPsychology:AnInternationalReview,2000,49(3):483~497[19]MarksMA,MathieuJE,ZaccaroSJ.AConceptualFrameworkAndTaxonomyOfTeamProcesses.AcademyofManagementReview,2001,26:356~376[20]MaloneTW,CrowstonK.WhatIsCoordinationTheoryAndHowCanItHelpDesignCooperativeWorkSystem,CSCW90Proceedings,1990.357~369[21]ToffolonC,DakhliS.AFrameworkForStudyingTheCoordinationProcessInSoftwareEngineering,SAC’00March,19~21,Italy(c)2000,ACM.851~857[22]SchneidermanB.Softwarepsychology:humanfactorsincomputerandinformationsystems,WinthropPublishers,Cambridge,Mass,126-941-1981[23]CastkaP,BamberCJ,BamberDJ.TeamworkAsAStrategyLeadingTowardsTheInvolvementOfUsersInTechnologyDesignProcess-AManufacturingPerspective.ProceedingOfInternationalSummerAcademyOnTechnologyStudies,2001[24]WalzDB,EalmJJ,CurtisB.InsideASoftwareDesignTeam:KnowledgeAcquisition,Sharing,AndIntegration.CommunicationoftheACM,1993,36:63~77[25]CleggC,AxtellC,DamodranL.InformationTechnology:AStudyOfPerformanceAndTheRoleOfHumanAndOrganizationFactors,Ergonomics,1997,40(9):851~871[26]StevensK,HenryS.AnalyzingSoftwareTeamUsingBelbin’sInnovativePlantRole~kstevens2/ISTall.pdf,2002[27]DutoitAH,BrueggeB.CommunicationMetricsForSoftwareDevelopment,IEEETransactionsonsoftwareengineering,1998,24(8):615~628[28]GopalA,MukhopadhyayT,KrishnanMS.Theroleofsoftwareprocessandcommunicationinoffshoresoftwaredevelopment,CommunicationoftheACM,2002,45(4):193~200[29]KraulRE,Streeler.Coordinationinsoftwaredevelopment.CommunicationoftheACM,1995,38(3):69~81[30]CrowstonK,KammererEE.CoordinationAndCollectiveMindInSoftwareDevelopment,IBMSystemJournal,1998,37(2):227~245[31]BakerFT.ChiefProgrammerTeamManagementOfProductionProgramming,IBMsys.J.1972,11(1)[32]LevesqueLL,WilsonJM,WholeyDR.CognitiveDivergenceAndSharedMentalModelInSoft
本文标题:软件开发组织的沟通与协调
链接地址:https://www.777doc.com/doc-932816 .html