PDF-计算机使用中的自我效能感ahref=1a

2004124561~566AdvancesinPsychologicalScience∗071002computerselfefficacyCSECSECSECSECSECSECSECSECSEB849computerselfefficacyCSE[1,2]CSECSECSECSECSECSE[3~5]CSE[2~7,12]CSE[8~10,15]CSECSECSE1CSEHuman-machineinterfaceusability[4][7,11]CSECSECSECSE[3]burn-out[3][e-mail]561-562-2004CSE[6][14]computerexperiencecomputingeventsCSECSECSECSE2CSECSECSECSECSECSECSE[6]CSECSEInternetselfefficacy[8,10]2.1CSECSECSECSE[6]Window95[6]CSECSEHasan[4]computerprogramminggraphicsapplicationCSEspreadsheetCSECSECSE[6]CSECSECSECSECSECSECSE[6]1CSECSECSE124-563-CSECSE[1~3]CSECSECSECSECSECSECSE[6]CSECSECSECSEn+1n12n1n21A/SCSEn+1A/SCSEnA/SCSE2A/SCSE11CSECSEA/SApplicationSpecificA/SCSE2.2CSECSECSE[1,6,13]CSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSE-564-20042.3CSE[8~10]CSECSECSECSEe-learningVirtualorganization3CSECSECSECSE[6]2++++++++++2CSECSECSE4[12](enactivemasteryexperience)(vicariousexperience)verbalpersuasion124-565-CSECSE4CSECSECSE[3,6,13]CSEComputeranxiety4CSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSECSE[1]CompeauD,HigginsC.Computerself-efficacy:developmentofameasureandinitialtest.MISQuarterly,1995,19(2):189~211[2]CompeauD,HigginsC,HuS.Socialcognitivetheoryandindividualreactionstocomputingtechnology:alongitudinalstudy.MISQuarterly,1999,23(2):145~158-566-2004[3]SalanovaM,MaGrauR,CifreE,etal.Computertraining,frequencyofusageandburnout:themoderatingroleofcomputerself-efficacy.ComputersinHumanBehavior,2000,16:575~590[4]HasanB.Theinfluenceofspecificcomputerexperiencesoncomputerself-efficacybeliefs.ComputersinHumanBehavior,2003,19:443~450[5]PotoskyD.Afieldstudyofcomputerself-efficacybeliefsasanoutcomeoftraining:theroleofcomputerplayfulness,computerknowledge,andperformanceduringtraining.ComputersinHumanBehavior,2002,18(3):241~255[6]MarakasM,YiY,JohnsonD.TheMultilevelandMultifacetedCharacterOfComputerself-efficacy:towardclarificationoftheconstructandIntegrativeFrameworkforResearch.InformationSystemresearch,1998,9(2):126~163[7]DurndellA,HaagZ.Computerself-efficacy,computeranxiety,attitudestowardstheInternetandreportedexperiencewiththeInternet,bygender,inanEastEuropeansample.ComputersinHumanBehavior,2002,18:521~535[8]TorkzadehaG,VanDykebT.DevelopmentandvalidationofanInternetself-efficacyscale.Behaviour&informationtechnology,2001,20(4):275~280[9]TorkzadehaG,VanDykebT.EffectsoftrainingonInternetselfefficacyandcomputeruserattitudes.ComputersinHumanBehavior,2002,18:479~494[10]MalleyM,KelleherT.Papayasandpedagogy:geographicallydispersedteamsandInternetself-efficacy.PublicRelationsReview,2002,28:175~184[11]DurndellA,CameronC,KnoxA.etal.Genderandcomputing:westandeastEurope.ComputersinHumanBehavior,1997,13(2):269~280[12]BanduraA.Self-efficacymechanisminhumanagency.AmericanPsychologist,1982,37:122~147[13]CoffinP,MacintyreR.Motivationalinfluencesoncomputer-relatedaffectivestates.ComputersinHumanBehavior,1999,15:549~569[14]SmithB,CaputiP,CrittendenN.etal.Areviewoftheconstructofcomputerexperience.ComputersinHumanBehavior,1999,15:227~242ResearchAdvancementonComputerSelf-EfficacyLiHongli(DepartmentofAppliedPsychology,HebeiUniversity,Baoding071002)AbstractSelf-efficacy(SE)isbeingappliedintocomputeruse,whichwasdefinedascomputerself-efficacy(CSE).ThispaperreviewstheeffectofCSEoncomputerperformance.TheauthoralsodiscussedthenewclassificationofCSE,includingsoftwareCSEandhardwareCSE.Finally,ThispaperpointedoutthecorrelateswhichinfluencesCSE,thepresentresearchaspectswassummedup,andthetendencyoffutureresearchwasalsodiscussed.Keywords:computerself-efficacyinternetself-efficacycomputerexperiencecomputeranxiety.